Shop Policies
Shipping
USA-based shipping only.
If ordering a custom, message directly if you do not live in the US to see if shipping to you could be a possibility.
The standard shipping rate is $6.
If you ordered any beaded piece or shell top the shipping is $12. If purchasing a set or multiple larger pieces the shipping is $20.
(subject to change depending on the order)
When filling out your address for shipping, whether it’s through messages or checkout on the website, make sure you enter your FULL ADDRESS and double check that it is CORRECT. Do not forget to include your apartment, home or unit number. Kendyl’s Jewels is NOT responsible for insufficient addresses submitted by the customer. The address given is the address the package will be shipped to.
Kendyl’s Jewels is NOT responsible for any allergies or irritations of any kind. Items are not intended for children and must be treated with proper care. Please read the jewelry care instructions to ensure your piece lasts.
Refund Policies
All SALES ARE FINAL, and no refunds are offered. Once an order has been completed with Kendyl’s Jewels it’s officially non-refundable.
Kendyl’s Jewels is NOT responsible for any damages during shipping or in the buyer's care. If you have any issues feel free to contact Kendyl’s Jewels via email or direct message on Instagram and we will do our best to solve your problem. If your item is defective or the wrong size please message IMMEDIATELY so that issue can be resolved.
If your item is damaged after use you can send an email to kendylsjewels@gmail.com to request a fix. If you choose to ask for a fix you will be obligated to pay for shipping and for labor to fix your piece.
Prices
Prices are NON-NEGOTIABLE for ANY items sold by Kendyl’s Jewels.
If ordering a custom and a buyer has a specific budget or would like to try to make the custom cheaper if possible, make sure you inform us so we can work on an agreement and make suggestions to try to lower the price in cost of materials or less detailed work.
Any items pre-made will not have a negotiable price whatsoever. The work was put into every piece and prices will not be lowered unless a discount is presented.
